Category Archives: Uncategorized

My Last Year…

Once again, my friend, a senior executive heading the US subsidiary of a foreign company, has sent  along a brief but pointed update to his prior anonymous posts (see ‘My Boss is an Idiot’ and ‘My Boss is PMSing (Putting More Stress) on … Continue reading

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Mission to the Philippines – Day 3 – The Recovery and 2 More Surgeries

To say that Gift of Life, Rotary, the Duke and PCMC medical teams and the supporting actioneers are miracle workers may be a stretch but not much! Both first day surgery patients, Arvin and Rihanna, had a restful night. While … Continue reading

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Mission to the Philippines – Day 2 – The First Surgeries

Monday morning and two surgeries are scheduled. The biggest challenge will be Arvin, the 16 year old boy whose surgery, had he been born in the USA, would have been done by the time he was 12 months old.  It … Continue reading

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Mission to the Philippines – Day 1 – The Exam and Evaluation

Sunday came early, flying and being in transit for nearly 27 hours takes a toll on anyone. Got up around midnight Sunday morning, wrote the blog I published yesterday and caught up on some other work. Went to breakfast and … Continue reading

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A Mission to the Philippines

When I told people I was going to the Philippines they automatically asked if it was for business.  I guess it appears that I travel frequently on  business (not really).  However, when I do travel I have gone to some … Continue reading

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When the Decision is Made for You

My Oak & Apple partner Cal put up a post titled “Hat Trick” not too long ago about an unsatisfying experience at a lululemon store, highlighting how an absence of customer focus led him to decide to stop doing business … Continue reading

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Boiling Frogs: Decision Making Under Stress

Any guys (and perhaps a few ladies) who grew up around ponds have played with frogs. If we paid attention, we learned great lessons about stress management from frogs. Those of us who were mischievous tossed frogs in boiling water … Continue reading

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I never thought I’d say this…

I just finished reading Start-up Nation: The Story of Israel’s Economic Miracle, in which authors Dan Senor and Saul Singer document the unequaled track record of innovation and entrepreneurial accomplishment in Israel since its establishment more than 60 years ago.  … Continue reading

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“Call me Ishmael.” Thoughts about Logos and Brand Marketing

Herman Melville’s Moby Dick opens with one of the most famous lines in American literature, “Call me Ishmael.” The novel is also the inspiration for the logo of Howard Schultz’s Starbucks coffee empire. The siren acknowledges both the seafaring nature … Continue reading

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There’s lots of money to be made (and lost) in prolonging the problem!

There’s a poster about consulting at the website http://www.despair.com that is both funny and painful. It reads, “Consulting – if you’re not a part of the solution, there’s good money to be made in prolonging the problem.” There are many … Continue reading

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