Category Archives: Leadership

My Boss is PMSing (Putting More Stress) on the Leadership Team

My friend, a senior executive heading the US subsidiary of a foreign company, has sent  another post following up one he shared with Oak & Apple Partners about a year ago.  He’s  updating his assessment of his situation and especially his … Continue reading

Posted in Leadership, Management Practices | Tagged , | 3 Comments

The Price is Right

In response to my Partner Ken and his post “Raising Prices – Are You Nuts?” I think he’s not certifiable but may be pushing the envelope. The topic of pricing is one of the least quantifiable functions management deals with … Continue reading

Posted in Brand, Financial Management, Leadership, Management Practices | Tagged , , | 2 Comments

Could You Do This?

I have a friend who is also a business coach; and I believe he is the epitome of the word “change.” As consultants and coaches we talk about change, about moving forward and about learning to lead and make decisions … Continue reading

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Is Your Business IQ Lower Because of Financial Constraints?

Earlier today, an Associated Press/NYTimes article reported on a study published in the August 2013 issue of the journal Science, authors Anandi Mani, Sendhil Mullainathan, Eldar Shafir, and Jiaying Zhao reported that the poor show reduced cognitive capability (IQ) and are … Continue reading

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When the Decision is Made for You

My Oak & Apple partner Cal put up a post titled “Hat Trick” not too long ago about an unsatisfying experience at a lululemon store, highlighting how an absence of customer focus led him to decide to stop doing business … Continue reading

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Nerves

Not too long ago the partners at Oak & Apple met to review client status. As we started the discussion, Bill, a scratch golfer, commented that in a recent tournament he hadn’t been able to settle down and play his … Continue reading

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Hat Trick

Do you find yourself analyzing businesses you deal with as both a customer and a senior manager of your company? I do, and recently what started as a routine shopping trip became a lesson that company presidents need to remember … Continue reading

Posted in Brand, Leadership, Management Practices, Performance & Profitability | Tagged , | 2 Comments

In Coming! Crisis in the Oval (or Corner) Office

The headlines from Washington are filled with reports of multiple investigations of government agencies, from the State Department due to the Benghazi attack and Justice for the seizure of AP reporters’ phone logs to allegations the IRS targeted selected organizations. … Continue reading

Posted in Communications, Leadership, Management Practices, Performance & Profitability, Recent Events | Tagged , , | 1 Comment

Republican Head, Democratic Heart, and Bad Law

My spouse aptly characterizes me as having a Republican head and Democratic heart; she means that I think analytically but can let my compassion for those less fortunate than us govern my decision-making (consider me a centrist).  But a recent measure introduced … Continue reading

Posted in Leadership, Recent Events | Tagged , , | 4 Comments

What Makes Decisions Effective?

As president of your company, how do you assess how good your business performance is? Do you review financials, daily operations efficiency reports, SalesForce entries, cash flow? Do you begin by talking with your department heads or VPs? Do you call your … Continue reading

Posted in Books, Communications, Innovation, Leadership, Management Practices, Performance & Profitability | 1 Comment