Monthly Archives: January 2011

There’s lots of money to be made (and lost) in prolonging the problem!

There’s a poster about consulting at the website http://www.despair.com that is both funny and painful. It reads, “Consulting – if you’re not a part of the solution, there’s good money to be made in prolonging the problem.” There are many … Continue reading

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Good as Gold

Good as Gold! Make quality a priority in every facet of your business. Most of us know the book Think and Grow Rich by Napoleon Hill.  In the first chapter of this classic, Hill tells the story of R.U. Darby … Continue reading

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Work Hard Fly **** Failure in Crisis Management

Travelling home to New Jersey from California over the Christmas 2010 holiday, I and thousands of other travelers experienced a total failure by Continental Airlines management to lead in an obvious national crisis.   Like many others, my return home was … Continue reading

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